Ecolab's Smart CareSM Program Proactively Keeps Foodservice Operations Running Efficiently
Saturday 21 May 2011CHICAGO--(BUSINESS WIRE)-- Ecolab debuted its Smart CareSM program for commercial kitchen equipment at the 2011 National Restaurant Association Show (NRA 2011). Smart Care is a proactive service program designed to help foodservice operators increase kitchen equipment up time, reduce operating costs, improve food quality and safety, and maximize the return on kitchen equipment assets.
The program provides customers with a comprehensive solution for managing their critical kitchen equipment. It brings together Ecolab's deep expertise in kitchen equipment maintenance, repair, replacement parts, and overall asset management. Ecolab's professional technicians will perform regularly scheduled maintenance and provide customers with same-day service for emergency repairs. Smart Care also includes Unit-TraxSM Asset Management reports, which give customers access to real-time information on their spending and equipment performance.
"We are committed to helping our customers maximize business results by providing innovative solutions coupled with superior service delivered by our experienced technicians," said Gaetan Lambiase, vice president and general manager of Ecolab Equipment Care. "Our ongoing investment in innovation and technology continues to allow us to deliver services intended to keep our customers up and running and improve operating efficiency."